Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Returns

To be eligible for a return, items must be unused, unworn, with tags, and in their original packaging, with proof of purchase.

To request a return, contact info@tactibag.us before sending the item. Returns sent without prior approval may not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. Contact us as soon as possible if your item is defective, damaged, or incorrect so we can resolve the issue.

Non-Returnable Items

We do not accept returns for certain products, including custom or personalized items, perishable goods, personal care products, hazardous materials, sale items, and gift cards.

Exchanges

For exchanges, please return the original item first. Once the return is approved, you can place a new order for the replacement item.

EU 14-Day Cooling-Off Period

If your order is shipped to the European Union, you may cancel or return your order within 14 days, subject to applicable conditions.

Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 10 business days.

If you have questions about your return or refund, contact info@tactibag.us.